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Date(s) - Thu, 20 May 2021
12:00 pm - 1:30 pm

Coaching Abrasive Leaders: Dealing with Defensiveness

Location: Online via Zoom
Cost: Members CAD 15 $/ Non members CAD 25 $

Join us on May 20th  to learn how Executive Coaches can effectively coach abrasive leaders to solve workplace bullying.

With Laura Crawshaw, Ph.D., BCC, Founder & President, The Boss Whispering Institute
Sylvie Matteau, Executive Director, The Boss Whispering Institute of Canada

About this session:

Abrasive leaders – executives, managers, and professionals who engage in interpersonally aggressive behaviour – exact a high price in terms of both employee emotional distress and costs to the organization. Sometimes, employers feel helpless to intervene, especially when dealing with an abrasive leader whose technical expertise is of critical importance to the organization.

In this session, you will:

  • Learn a coaching model that incorporates action research and concepts derived from evolutionary psychology and emotional intelligence theory.
  • Understand why bosses bully, know how to distinguish an abrasive leader from other types (e.g., adequate, irritating, avoidant, and aberrant executives), and how to quickly establish a trusting coaching alliance.
  • Discover specified techniques to overcome characteristic client defensiveness, develop awareness, and help abrasive leaders relinquish their destructive management styles in favor of interpersonally-productive strategies.
  • Know how to defuse client defensiveness for all types of clients.

About our speakers:

Laura Crawshaw, Ph.D., BCC specializes in researching and coaching abrasive leaders. She founded the Executive Insight Development Group and the Boss Whispering Institute, dedicated to research and training in the specialty practice of coaching abrasive leaders. She is the author of the book “Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace”.

Sylvie Matteau is a coach, consultant and trainer specialized in workplace conflicts. . She also led the development of Standards of Practice for the federal government informal conflict management systems; and later assisted the Royal Canadian Mounted Police and Health Canada in enhancing their Informal Conflict Management Programs and Ombudsman Services, as well as their internal processes for the management of harassment complaints.

The session includes a presentation and a Q&A to allow you to ask questions and go deeper.